Privacy Policy

Last Updated: September 16, 2024

1. Introduction

FastKenyaVisa.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our visa application services.

2. Information We Collect

2.1. Personal Information

We collect information that you voluntarily provide when applying for a visa, including:

• Full name and date of birth
• Passport details
• Contact information (email address, phone number, physical address)
• Travel details and itinerary
• Employment information
• Photographs
• Any additional information required for visa processing

2.2. Payment Information

When you make a payment, we collect:

• Credit/debit card details (processed through secure payment providers)
• Billing address
• Transaction history

2.3. Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Process your visa application
• Communicate with you about your application status
• Process payments
• Provide customer support
• Comply with legal obligations
• Improve our services
• Detect and prevent fraud

4. Information Sharing and Disclosure

We may share your information with:

• Kenyan government authorities for visa processing
• Payment processors for transaction processing
• Service providers who assist in our operations
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and networks
• Regular security assessments
• Access controls and authentication measures

6. Data Retention

We retain your personal information for as long as necessary to:

• Complete your visa application process
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent
• Request data portability

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

14. Consent

By using our website and services, you consent to this Privacy Policy and our processing of your information as described herein.