Terms and Conditions

Last Updated: September 16, 2024

1. Introduction

Welcome to FastKenyaVisa.com. These Terms and Conditions ("Terms") govern your use of FastKenyaVisa.com (the "Website") and the visa application services ("Services") we provide. By using our Website or Services, you agree to these Terms. Please read them carefully.

2. Service Description

FastKenyaVisa.com is a visa application assistance service that helps facilitate the process of obtaining visas for travel to Kenya. We are a private company and are not affiliated with the Government of Kenya or any governmental agency.

3. User Obligations

By using our Services, you agree to:

• Provide accurate, truthful, and complete information
• Submit genuine and valid documents
• Pay all applicable fees as specified on our Website
• Comply with all Kenyan immigration laws and regulations
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account

4. Service Fees and Payment

4.1. Our service fees are in addition to official government visa fees.

4.2. All fees must be paid in advance of processing your application.

4.3. Payment methods accepted include credit cards, debit cards, and bank transfers.

4.4. All fees are non-refundable unless otherwise specified in our Refund Policy.

5. Processing Time and Delays

5.1. While we strive to process applications quickly, processing times are estimates only and not guaranteed.

5.2. We are not responsible for delays caused by:

• Government processing times
• Technical issues with government systems
• Incomplete or incorrect applications
• External factors beyond our control

6. Refund Policy

6.1. Service fees are refundable only if:

• We have not yet submitted your application to the Kenyan authorities
• We fail to provide the promised services
• Your application is rejected due to our error

6.2. Government fees are non-refundable once the application has been submitted.

7. Limitation of Liability

7.1. We do not guarantee visa approval, as final decisions rest with Kenyan immigration authorities.

7.2. Our maximum liability is limited to the service fees paid to us.

7.3. We are not liable for:

• Visa rejections
• Travel costs or losses due to visa processing delays
• Consequences of providing incorrect information
• Third-party actions or services

8. Privacy and Data Protection

8.1. We collect and process personal data as described in our Privacy Policy.

8.2. We implement appropriate security measures to protect your information.

8.3. By using our Services, you consent to the collection and processing of your personal data.

9. Intellectual Property

9.1. All content on FastKenyaVisa.com is our exclusive property.

9.2. You may not reproduce, distribute, or create derivative works without our permission.

10. Modifications to Terms

10.1. We reserve the right to modify these Terms at any time.

10.2. Changes will be effective immediately upon posting to the Website.

10.3. Your continued use of our Services constitutes acceptance of modified Terms.

11. Termination

11.1. We may terminate or suspend your access to our Services for:

• Violation of these Terms
• Fraudulent activities
• Non-payment of fees
• Any other reason we deem appropriate

12. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kenya.

13. Contact Information

For questions about these Terms, please contact us at:

Email: [email protected]

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.